Zaptik reads your Gmail and Outlook emails, understands what needs to happen, and automatically executes the right workflows — in one click.
Request Early AccessBuilt for enterprise IT, HR, and operations teams
How It Works
Any email lands in Gmail or Outlook. Zaptik reads it in the background — no forwarding, no copy-paste required.
AI reads the situation, classifies intent, and determines the right workflow for your specific environment and tools.
Records created, access revoked, teams notified. Automatically — with a full audit trail and traceable flow ID.
Use Cases
Termination email received. Zaptik creates the HR case, revokes Okta access, retrieves equipment, and notifies the team. 4 steps. 8 seconds.
Critical alert hits your inbox. Zaptik opens the incident, links the change record, and fires the Slack war room notification.
Access request email received. Zaptik routes it to the right catalog item and notifies the approver automatically.
BGC request arrives. Zaptik creates the HR case and assigns the background check task. No manual steps.
Why Zaptik
No rip and replace. Connects to your live instance in minutes and uses the tables, services, and workflows already there.
Discovers your catalog, services, and workflows dynamically. No configuration required — it works on any instance, any version.
Every action logged with flow ID, timestamps, and record numbers. Compliance-ready out of the box.
Zaptik suggests the workflow. You confirm. Every step is visible, skippable, and nothing runs without your approval.